Our Accommodation
Our accommodation offers a warm and nurturing environment, prioritising privacy and personalised support to empower young people facing challenges. We provide flexible staffing solutions. Maintained to high standards, our accommodation features modern appliances and comfortable living spaces. Each resident is given a key to the front door and a lockable, single bedroom to encourage independence and security.
For after-hours support, our dedicated 24/7 on-call emergency response, led by experienced managers, ensures prompt attention to any urgent needs while working closely with Emergency Duty Teams. Our skilled staff manage smooth transitions for emergency or short-notice admissions, including situations involving placement breakdowns or safeguarding concerns.
Upon arrival, each young person receives a comprehensive Home/Welcome guide outlining house rules, emergency contacts, evacuation procedures, and safety information. We focus on helping them feel at home by supporting them in personalising their living space and fostering a sense of ownership.
What Sets Cutlass Care Services Apart?
- We persistently support young people, never giving up on their potential.
- No charges to local authorities for property damage caused by young people.
- Consideration of discounts for dual/multiple occupancy.
- Flexibility on notice periods from local authorities to conclude placements.
- Demonstrated success in managing and accommodating the most at-risk, challenging, and complex young individuals.
Quality assurance is a continuous process achieved through regular home visits conducted by managers and Compliance Officers, whether announced or unannounced. We prioritize active listening, capturing the views and preferences of young people and our staff. Feedback loops are established through satisfaction surveys, involving young people, family members, and professionals. Our commitment is reflected in a "you said, we did" approach, perpetually enhancing our services based on input. We acknowledge the pivotal role of collaborative efforts in providing optimal support and outcomes for young people. As such, we actively cultivate multi-agency partnerships to effectively manage risks, ensure safeguarding, and promote positive outcomes.
Our Aims
Our unwavering commitment is centered on empowering young people to reach their fullest potential. We stand firm in our pledge to never give up on them, prioritizing their safety and welfare above all. This ethos permeates our interactions with young individuals, staff, commissioners, social workers, and partner agencies alike. While many of the young people we work with exhibit challenging behaviors, we recognize and celebrate their unique talents, striving to treat each individual with utmost respect.
Cutlass Care Services aims to assist youths as they navigate the journey from childhood to adulthood, helping them acquire the necessary skills for complete self-sustainability.
We aim to deliver suitable lodging and assistance services that provide young individuals with daily support and training to attain favorable outcomes.
Our goal is to enhance the abilities, assurance, and self-worth of young individuals by offering them a constructive support system and connections within their community.
We aim to foster the growth of the young individuals under our guidance towards independence, while gradually reducing our support, in order to prepare them for a smooth transition into adulthood.
We aim to provide consistent support and dedication to the youth under our guidance, fostering a nurturing atmosphere that enables them to reach their full potential.
Embracing and Connecting with Young Individuals, our emphasis is on providing support, safeguarding, and assisting them in elevating their aspirations and life goals.
Customer Reviews
"The most valuable aspect of being with Sixteen Plus is the assurance that I can place my trust in the people here."
"Expressing gratitude for everything; my stay here has been thoroughly enjoyable. Despite its challenges, it has been the best opportunity to turn my life around."
"I genuinely believe that without your help and support, I wouldn't be where I am today. I am immensely thankful for your role in shaping the independent woman I've become."
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