About us Cutlass Care Services
A place to belong heal and grow
We provide Ofsted-registered therapeutic supported accommodation for young people aged 16–17 across London and Essex. Our homes are built around safety, trusted relationships and the belief that every young person can create a future they are proud of.
Ofsted registered
Quality and accountability professionals can trust.
Ages 16–17
Focused support for young people preparing for adult life.
London & Essex
Working in partnership with placing Local Authorities.
Therapeutic home model
Everyday care shaped by evidence-based frameworks.
Who we are
More than accommodation
Cutlass Care Services exists to provide young people with more than a safe place to live. We create therapeutic homes where they can feel genuinely welcomed, understood and supported as they prepare for adulthood.
Many young people arrive carrying experiences of trauma, instability, family breakdown or disrupted placements. We respond with patience, consistency and respect—taking time to understand each person’s story rather than defining them by what has happened to them.
Our team works alongside young people, social workers and partner professionals to build personalised plans that strengthen wellbeing, develop practical skills and create measurable progress.
Who we are
Hope, belonging and a future to be proud of
We want every young person leaving care to be surrounded by people who believe in them, equipped with the confidence and skills to shape a positive future, and supported to recognise their own strengths and potential.
Who we are
Safe homes rooted in trusted relationships
Our mission is to provide nurturing therapeutic homes where young people feel they truly belong, discover their own strength and develop the resilience, independence and life skills needed to step into adult life with better outcomes.
Our values
The principles behind every decision we make
Our values shape how we welcome young people, support our staff and work with placing authorities and partner agencies.
01 Safety
Creating stable homes and safeguarding cultures where young people can begin to feel secure.
02 Compassion
Responding to behaviour and distress with empathy, curiosity and patience.
03 Respect
Listening carefully, protecting dignity and ensuring every young person’s voice is heard.
04 Belonging
Helping young people experience acceptance, connection and a genuine sense of home.
05 Growth
Recognising strengths, celebrating progress and supporting recovery from adversity.
06 Independence
Building practical ability, confidence and informed decision-making step by step.
07 Inclusion
Celebrating identity, culture and neurodiversity while challenging barriers and discrimination.
08 Integrity
Working openly, responsibly and collaboratively with young people and professionals.
“Every young person deserves a home where they feel safe enough to put down roots and supported enough to grow.”
This belief guides our therapeutic home model, our referral decisions and the everyday relationships our team builds.
Meet the Team
Hi, I’m Momtahena
Job Title: Clinical Therapeutic Lead.
Experience: Her background brings together psychotherapy, leadership, therapeutic work with children and young people.
— Level 5 psychotherapeutic counselling, MSc leadership management, CBT, DBT, DPP, PCT, ADHD, ACE’s
If Netflix made a series on Monty they’d call it The Perfectionist
Hi, I’m Mansi
Job Title: Therapeutic engagement and referrals lead.
Experience: Her background spans psychology, management of children’s residential and supported accommodation.
— MSc Psychology, BA Applied Psychology, ASD Practitioner, Autism, ADHD
If there was an Oscar for being nice she’d win it every year !
Hi, I’m Asma
Job Title: Senior key worker
Experience: worked in adult social care for 8 years supporting residents with severe mental health
Our own Marry Poppins because she’s so lovely and caring !
Hi, I’m Adnan
Job Title: youth development and mentorship lead
Experience: Bring his lived experiences to the programme which the youth will relate to.
Man with many names Mr Motivator, Mr cool when you meet him take your pick !
Hi, I’m Haleem
Job Title: Support Staff
Experience : Facilities management, training, business entrepreneurship.
known as Mr Care bear because he eats like a bear out of hibernation but he really does care !
Hi, I’m Eric
Job Title: Senior Support staff, Key Worker, Team lead
Experience: BSc Nursing, 10years nursing experience, ADHD, Autism, ASD, learning disability.
Our own big friendly giant ready help anytime because of his big friendly heart !
Hi, I’m Unan
Title: Youth Mentor
Experience: LLB Law, Senior partner at leading law firm, 20 years experience in youth justice. Criminal justice, mentorship, Youth development.
A treasure chest of knowledge and support that they know him as the jack sparrow of the legal world !
Our team
Warm, skilled and professionally accountable
Our service is delivered by people who understand that change happens through relationships. Team members bring compassion, professional curiosity and consistency to every interaction.
Training and reflective practice help staff respond safely to trauma, emotional distress and behaviour that communicates unmet need.
- PACE-informed practice
- Trauma-informed care
- Non-Violent Resistance
- Safeguarding and risk management
Our commitment
What young people and professionals can expect from us
We listen first
We take time to understand the young person’s experiences, preferences, identity and goals.
We match carefully
We accept placements only when we believe we can safely and meaningfully meet the young person’s needs.
We evidence progress
We review outcomes, communicate openly and share meaningful progress with placing professionals.
Work with Cutlass Care
Let’s discuss the right support for a young person
Speak with our management team about referrals, placement suitability or service information.
Quality and safeguarding
Safety, accountability and continuous improvement
Safeguarding is embedded in our culture, daily practice, staff development and partnership working. We combine clear systems with professional curiosity and respectful relationships.
Our safeguarding culture
- Young people are listened to and taken seriously
- Concerns are acted on and escalated promptly
- Risk is reviewed, not treated as static
- Learning is shared and practice improved
Safeguarding foundations
Protection through people, systems and relationships
Safer Recruitment
Appropriate checks, references, values-based selection and clear expectations of conduct.
Training & Supervision
Regular learning, reflective supervision and support to recognise and respond to risk.
Risk Management
Dynamic assessments, proportionate plans and regular review as circumstances change.
Incident Response
Clear recording, prompt escalation, professional communication and post-incident learning.
Young Person’s Voice
Accessible complaints, key-work discussions and opportunities to influence their support.
Multi-Agency Working
Timely information sharing and collaborative planning with the wider professional network.
Quality assurance
Learning from evidence, feedback and review
Quality is monitored through audits, supervision, incident analysis, outcome reviews, feedback and management oversight.
We look beyond whether a process was completed and consider whether it made a meaningful difference to the young person’s safety, experience and progress.
Our standards
What good quality looks like
Safe
Young people feel protected and concerns are acted on.
Responsive
Support adapts as needs, risks and goals change.
Inclusive
Identity, culture and individual needs are respected.
Accountable
Decisions are recorded, reviewed and open to scrutiny.
Policies and information
Access our key provider documents
View downloadable information for professionals and placing authorities.